We are going to address the long-standing problem of Canon 5b00 printer errors. This issue is being reported by many people online every day. We are going to help you understand and fix it.
This guide will assist you in solving the problem and getting your printer back to normal. For more information or to contact support, please read the entire post. Let’s first understand the problem and then we can help you solve it.
This error is usually caused by a problem with the Waste Link Counter Overflowing. This problem occurs when your Canon printer stops working as normal. canon support code 5b00 However, when you attempt to scan or print a document, the lamp flashes “Green” and then “Orange” about 8-10 times per second.
You will see the error message “Support Code5b00 An error occurred when you attempt to print documents from your computer”
The Canon printer would not print, and the device would become useless.
To fix the Canon 5b00 error, let’s first try some basic troubleshooting to see if it works.
Step 1: Turn the printer on, and if it does not work, contact us. If this happens, turn off the printer and put your printer in “service mode”. Hold the power button down for five seconds, then release the button.
Step 2: Press the zoom button five more times. If the LEDs are lit up, it is likely that the printer has entered “service mode”.
You can see the status of the printer in the Control Panel on your Windows computer. It will show as an offline device or not recognized.
This works for the Canon 5800 error. However, you should check the reason the canon printer went offline and how to get it back online.
You need to first check the ink levels. If the level drops below 50%, the process won’t work. You can replace the cartridges if the ink level is low.
To switch off the printer completely, disconnect the Power cable and plug it back in. Finally, turn on the printer’s power button by pressing the power button.
The printer will start by itself. Once the printer has turned on, the green-colored LED will cease blinking. Hold the “Stop” button down until the orange LED blinks five times. Then release the button.
If you still have the problem, you can perform the printer reset back to factory settings. First, you will need to install and run the Canon service tools program. Click on EEPROM status to initiate the printer reset.
It will ask about your paper source tray. By default, it will be set at “rear tray”. Leave it alone and a notification stating “A function was completed” will appear on the computer screen.
You will now need to reset the printer. Click on the settings button and choose “Main” from the check ink counter. It will then start the printer reset process. This will take about a minute.
As you can see, before the reset, the EEPROM state D = 100%. Then, after the reset, the status D changed to 000.0%. The reset process is complete.
Turn off the printer and then turn it on again. Now the printer is ready to use.
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